SISTEM PELAPORAN PELANGGARAN

SUBMISSION OF VIOLATION REPORTS
Submission of violation reports can be done by the reporter to the Company’s management via the following email address:

Email: info@samcro.co.id

THE HANDLING OF COMPLAINTS
The Company guarantees that all incoming violation reports will be immediately followed up by the relevant parties. Repeated and systematic violations will be reported to the relevant officials who have the authority to make improvements.

 

COMPLAINT MANAGEMENT PARTY
The Company’s whistleblowing system is managed by the Internal Audit Unit under direct supervision and is responsible to the Board of Directors. This unit will periodically check every incoming report for follow-up.

 

RESULTS OF COMPLAINT HANDLING
Implementation of the whistleblowing policy is considered effective as a way of disclosing fraud that occurs. After a complaint occurs, the report will be investigated by the internal audit team regarding possible elements of violations and fraud.